{"id":27,"date":"2026-06-02T14:34:53","date_gmt":"2026-06-02T05:34:53","guid":{"rendered":"https:\/\/www.ffcam.makino.co.jp\/products\/ffaut-en\/?page_id=27"},"modified":"2026-06-02T14:34:53","modified_gmt":"2026-06-02T05:34:53","slug":"support","status":"publish","type":"page","link":"https:\/\/www.ffcam.makino.co.jp\/products\/ffaut-en\/support\/","title":{"rendered":"Customer Support Portal"},"content":{"rendered":"\n

Customer Support Portal<\/h2>\n\n\n\n

This portal is for existing FFAUT users. FFAUT is no longer available for new purchase, but support remains available for current users.
If you need assistance with FFAUT, please start with our support site. It offers technical documentation, manuals, tutorials, patch programs, and more. Content is regularly updated and expanded to help you get the most out of FFAUT.<\/p>\n\n\n\n

How to Sign In<\/h3>\n\n\n\n
Click the sign-in button below and enter your username and password in the dialog that appears.<\/div>
Sign In<\/span><\/a><\/div>
Note: If you do not know your current credentials, please contact the distributor or Makino office from whom you purchased FFAUT.<\/div><\/div><\/div>\n\n\n\n

What You’ll Find Here<\/h3>\n\n\n\n
\n
\n
Software Updates & Patches<\/div>
Download the latest updates, feature enhancements, and patches to keep your software current and performing at its best.<\/div>
Read more<\/div><\/a><\/div><\/div><\/div><\/div>\n\n\n\n
Tooling & Cutting Condition Databases<\/div>
Access databases of tools and cutting conditions to help you optimize your machining processes and achieve high-precision results.<\/div>
Read more<\/div><\/a><\/div><\/div><\/div><\/div>\n\n\n\n
FAQ & Troubleshooting<\/div>
Find quick answers to common questions and technical issues. Our searchable knowledge base offers solutions and tips to help you resolve problems efficiently.<\/div>
Read more<\/div><\/a><\/div><\/div><\/div><\/div>\n\n\n\n
Document Library (PDF Manuals)<\/div>
Browse and download FFAUT PDF manuals covering features, operations, and system configurations.<\/div>
Read more<\/div><\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Customer Support Portal This portal is for existing FFAUT users. FFAUT is no longer available for new purchase, but support remains available for current users.If you need assistance with FFAUT, please start with our support site. It offers technical documentation, manuals, tutorials, patch programs, and more. Content is regularly updated and expanded to help you\u2026<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":400,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","wp-seo-meta-description":"","wp-seo-meta-robots":[]},"class_list":["post-27","page","type-page","status-publish","c-entry"],"_links":{"self":[{"href":"https:\/\/www.ffcam.makino.co.jp\/products\/ffaut-en\/wp-json\/wp\/v2\/pages\/27","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ffcam.makino.co.jp\/products\/ffaut-en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ffcam.makino.co.jp\/products\/ffaut-en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ffcam.makino.co.jp\/products\/ffaut-en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ffcam.makino.co.jp\/products\/ffaut-en\/wp-json\/wp\/v2\/comments?post=27"}],"version-history":[{"count":12,"href":"https:\/\/www.ffcam.makino.co.jp\/products\/ffaut-en\/wp-json\/wp\/v2\/pages\/27\/revisions"}],"predecessor-version":[{"id":677,"href":"https:\/\/www.ffcam.makino.co.jp\/products\/ffaut-en\/wp-json\/wp\/v2\/pages\/27\/revisions\/677"}],"wp:attachment":[{"href":"https:\/\/www.ffcam.makino.co.jp\/products\/ffaut-en\/wp-json\/wp\/v2\/media?parent=27"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}